Tech Support acknowledged to me that they have received many similar complaints. How does HP install software and gather data? Let HP identify any out-of-date or missing drivers and software. Mac’s just flat work! I’ve called back Tech Support to ask for the same technician who successfully destroyed my preexisting ability to print and demanded that he restore my laptop settings.

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We do our best here with the forum sticky to help you get around that issue.

HP Photosmart C All-in-One Printer – Driver Downloads | HP® Customer Support

The Virtual Agent is currently unavailable. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? I’m on a first name basis yp most of HP’s tech support team in India. Or, view all available drivers for your product below. I have had a worked with a number of models of this printer line over the years and have experienced similar problems. What type of wireless router are you using?


HP Photosmart C6180 All-in-One Printer

Select your operating system and version. And I must question your math–there are MANY single star ratings, and yet you come out with only 5-star averages.

HP Photosmart C All-in-one 7. Proffitt Forum moderator January 27, 1: And away I go. HP Download and Install Assistant. There is absolutely no profanity, of course.

But I read your post and you don’t want to get around the issue. Connectivity The all-in-one printer has some connectivity options. This won’t fix your issue but may help in the future.

Printing worked, copying worked, but scanning and FAX didn’t. To achieve a Gold competency level, Solvusoft goes through extensive independent analysis that looks for, amongst other qualities, a high level of software expertise, a successful customer service track record, and top-tier customer value. This page requires Javascript. It also bars links to other websites.

I can scan wirelessly as well as print. Choose ‘Refresh’ to update the list.

HP Customer Support – Software and Driver Downloads

HP is compiling your results. During troubleshooting, we disabled passwords, encryption, firewalls, and enabled SSID broadcast. Thank you for your patience.


HP has scanned your product but currently has no suggestions for driver updates. Installation found the printer, and I selected next, the install continued and HP encountered an error while trying to scan your product.

Before this was elevated to the “highest” level, supposedly including some of the product design engineers, I could only print wirelessly on my Photosmart C from my Dell Latitude D This website is using cookies. Macintosh OS X v Select a channel 1, 6 or 11 are best. When done, unplug the cable.

All you can do is sue them, so may the class action gods give them what they deserve. Yes, HP has been contacted many, many, many times. I feel a little better now.