Is my Windows version bit or bit? Wait until the carriage is idle and silent, and then lightly press down on a print cartridge to release it. Asia Pacific and Oceania. Replace any depleted cartridges. To see if your product is still under warranty, go to the warranty check website http: If the diagnostic page shows colors that are different from the colors on the cartridge label, click here to continue troubleshooting c in English.

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The product prompts you to align cartridges every time you install or replace a cartridge. Press the Setup button on the control panel.

HP Officejet J All-in-One Printer series Troubleshooting | HP® Customer Support

Let HP identify any out-of-date or missing drivers and software. Click OK to apply the settings, and then click Print.

If the alignment page printed correctlyyou do not need to continue troubleshooting. To install the tri-color cartridge, slide it into the slot on the left. If you are printing on a different size of paper than you normally print on, select the correct paper size.

The printer cleans the cartridges and then prints a test page. If the issue persistscontinue to the next solution. See your browser’s documentation for specific instructions.


This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. Product sold by third party: Place the sample in the output tray when you package your printer for shipping. This product is suited for the use of recycled paper according to DIN If the printer is returned to HP, the print sample must be returned with the printer.

Javascript is disabled in this browser. The yellow pattern and bar are missing. Modify your browser’s settings to allow Javascript to execute.

Introduction This document explains how to set up the physical parts of the product.

Includes an integrated OCR software that automatically converts scanned text to editable text. Paper tray capacity Tray.

HP J6400 All-in-One Printer Series – Reconfiguring Wireless Network Settings

Javascript is disabled in this browser. Select your operating system and versionChange Detected operating system: Technical data is gathered for the products supported by this tool and prknter used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Adjust the paper guides.


Rpinter does HP install software and gather data? If the ink cartridges, printhead, or printer is replaced under warranty, the support agent will request the print sample.

Close the cartridge lid. You can also use the product control panel or the HP software to align the cartridges at any time.

Do not use wrinkled or curled paper. Check the estimated ink levels from the Home screen on the printer control panel.

However, the right and left cartridges print in the same areas of the page no matter which cartridges are installed. Prlnter foam-rubber swabs, lint-free cloth, or any printeer material that does not come apart or leave fibers coffee filters work well. Up to 30 sheets 17 mm or 0. Color of one of the left cartridge bars is different from the color on the cartridge label. The page should have no steaks, blurs, or missing patterns.