This could take up to 3 minutes, depending on your computer and connection speed. If the issue is not resolved , continue to the next step. Reach inside through the front of the product, and then manually move the carriage. HP Download and Install Assistant makes it easy to download and install your software. If one of the solid color rectangles is missing, continue to the next step and remove and reseat the cartridge or cartridges.

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Solution and Diagnostic Data Collection. If you did not install the HP software or no error message displays on the computer, continue to the solutions to solve your issue. Hold the cartridge with the front of the cartridge pointed up slightly, and then insert the cartridge into the slot.

HP Deskjet D1300, D1400, D2300, and D2400 Series Printers – Printing a Self-Test Report

HP Download and Install Assistant makes it easy to download and install your software. The list of recommended drivers for your product has not changed since the last time you visited this page.

Use bottled or filtered water if distilled water is not available. This product was sold by a third party. If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.


Please wait while we process your request. The list of all available drivers for your product is shown above. HP has scanned your product but currently has no suggestions for driver updates. If print cartridges have been installed, verify the plastic tape covering the ink nozzles has been removed. Do not touch the electrical contacts or the ink nozzles.

Drivers for “Deskjet D series” – HP Support Community –

To see if your product is still under warranty, go to the warranty check website http: Service or replace your HP product if you completed all preceding steps. The Virtual Agent is currently unavailable. If you remove the tri-color cartridge, printouts will be in grayscale. Drivers may be in development so please check back at a later date or visit the product homepage. This product was designated to be returned to HP.

Windows and XP: If you are printing photographs or are printing x dpi, you must have a large amount of hard drive space available to process the print data. Click Printersand then right-click the icon for your product.


Printer Specifications for HP Deskjet D Printer Series | HP® Customer Support

Not sure which drivers to choose? Select your operating system and version. Solutions Try the following solutions in the order presented to resolve the issue.

Open the cover on the product, and then wait for the carriage to move to the middle of the product. This product was sold by a reseller. Press and hold the Power button, and then open and close the top cover four times. See your browser’s documentation for specific instructions.

My problem is that my customer’s laptop equipment has as operating system: Pull the pink pull-tab to remove the tape. Supported envelopes Envelope type.

Align the cartridges Use one of the following methods to align the cartridges. This document is for the Deskjet D and D printer series. This page requires Javascript.