Siva Replied on April 20, Hi Siva, I would have you refer to the suggestions provided in the HP article and see if it fixes the issue. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. Click “Next” when the HP wireless keyboard installation wizard appears. The new keyboard and mouse work just fine.

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Discussion in ‘ Hardware ‘ started by uolyramJun 7, Any warranty support needed would be completed by the reseller that sold the product. Click here to join today!

My wireless mouse and wireless keyboard 5189URF not working properly in Windows 8.1 Pro 32 bit

You can follow the question or vote as helpful, but you cannot reply to this thread. If the mouse works, then the issue could be software related and you can install the drivers to fix the issue. Are you looking for the solution to your computer problem?

Please try again shortly. Modify your browser’s settings to allow Keyboars to execute. Join overother people just like you! Placing the receiver on a metal surface or interference from other 27MHz devices can cause the receiver, keyboard or mouse to lose connectivity.


This product was sold by a third party.

HP USB Dongle urf for Wireless Keyboard and Mouse | eBay

This product has been exchanged for a new or refurbished product. Brought to you by Techwalla. This document applies to Wireless Multimedia Keyboard and Mouse.

The HP cordless keyboard uses a wireless signal to communicate between the keyboard and the computer, allowing you to use the keyboard in a situation where cords are inconvenient or not 518u9rf. Within 3 seconds, press the Connect button on the mouse. About the Author Tiffany Garden has been a freelance writer sinceworking in the commercial copywriting field.

The serial number provided does not match the previously selected product. Yes, my password is: If the issue persists, you may contact HP Support for further assistance on this issue.

Insert the HP wireless keyboard installation disc into your computer. Select from the products you own.

You need to get in touch the HP support for further assistance. This page requires Javascript. My OS is windows 8. Warranty withdrawn refurbished product: Thanks for the info.


Finally contacted HP, as warranty was still in effect, and they sent a replacement. No, create an account now. Hi Siva, Thank you for your response. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Jul 8, Messages: Oddba11 Oct 11, Hi Siva, I would have you refer to the suggestions provided in the HP article and see if it fixes the issue.